The Barrow Property Consultancy Ltd t/a Platinum Global Property - Privacy Policy
1st January 2024
Our Contact Details
Name: Nicholas Barrow
Address: Lidgett House, 56 Lidgett Lane, Garforth, Leeds LS25 1LL
Phone Number: 0333 7722415
Email: nick@platinumglobalproperty.com
The Type of Personal Information We Collect
We collect and process personal data about you when you interact with us and our website and when you register with us to receive our services. Other than the personal data which you give us (which will usually include, name, address, telephone number, email address) in response to requests from us or other parties to a transaction which you are participating in, information that we collect directly from you includes:
• Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
How We Get Your Personal Information and Why We Have it
We use your personal data to deliver you services and to send you information about properties and property related services you may request of us or properties that we think will be of interest to you.
• Information about you is shared with partners as described in this policy, who have undertaken to hold your personal data in compliance with applicable laws.
• Where we rely on your consent for direct marketing purposes, you can withdraw this consent at any time.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Nicholas Barrow at the information detailed above.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
Who Will We Share This Data With, Where and When?
We will share your data with:
• Independent financial advisors for advice relating to your property.
• Solicitors and conveyancing agents for legal advice relating to your property.
• Any other named party to a signed contract.
• Insurance and warranty companies where you have decided to buy a product or service through us.
Personal data may be shared with government authorities and/or law enforcement officials if required for the purposes above, if mandated by law or if required for the legal protection of our legitimate interests in compliance with applicable laws.
Personal data will also be shared with third party service providers, who will process it on behalf of The Barrow Property Consultancy Ltd t/a Platinum Global Property to help us run this website and to provide our services to you. Such third parties may include providers of identity checking, database management, and email communications.
In the event that we sell or integrate our business with another business, your details will be disclosed to our advisers and any prospective purchaser’s adviser and will be passed to the new owners of the business.
What Information Do We Get From Third Parties?
Sometimes we receive information about you from third parties, what we can receive is:
• General enquiries and website visits.
• Social Media Companies including Facebook, Twitter, Google+ when you interact with our brand through these platforms.
• Enquiries through third party property portals when you request further information on a property.
• Financial Advisors, mortgage brokers, lenders and solicitors/conveyancing agents through transactions relating to the service we provide.
• Other agents/companies as and when required for purposes which will be disclosed.
How we store your personal information
Your information is securely stored.
Where we process personal data in connection with performing a contract, we keep the data for 10 years from your last interaction with us.
Where we process registration data, we do this for as long as you are an active user of our sites and for 10 years after this.
Where we process personal data for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data indefinitely so that we can respect your request in future.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at platinumglobalproperty.com or 0333 7722415 if you wish to make a request.
How To Complain
If you have any concerns about our use of your personal information, you can make a complaint to us at The Barrow Property Consultancy Ltd / nick@platinumglobalproperty.com / 0333 7722415
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk